Yes, we will do our best to find the product your looking for, please contact us.

Depending on when and how we ship it and from Bangkok will determine the time it will take for your to receive it. We ship weekly and if there is a delay we will contact you.

No, you can order as much or as little as you like.

Yes,  just contact us via the “Contact Us” page, or click on the Facebook link, and we will reply in Thai,  it is fine to contact us either way using Thai Script  .

Yes, we have a Secure Socket Layer (SSL) certificate that ensures our customers safety when purchasing.

When you are selecting your products to purchase it will show the quantity  available

Just contact us via the “Contact Us” page, or click on the Facebook link, and we will reply. If you would prefer to speak with us please ensure you leave a return phone number.

Yes, we accept EFT payment,  just contact us via the “Contact Us” page, or click on the Facebook link, and we will reply.

At the time of purchase, your order will be dispatched after funds have cleared.

Yes, we can ship to most countries, please be aware that for small orders the cost of freight will be higher than in Australia.

When you are selecting products  during your online purchase the product dimensions and weight will be displayed which will allow you to choose the type and  size packing you require.

Yes, you will receive Australia Post tracking number at the time of finalising your payment; it will be on your receipt. You can use Australia Posts Online Tracking to check on the progress of your delivery.

We endeavour to dispatch all orders  same business  day  AWST ,   however if unforeseen circumstances prevent this you order  will be dispatched next business day. Please see our Shipping and Delivery Page for further information.

No, Australia Post will deliver your parcel, if you are not home they will leave a card for you to pick it up at the nearest Post Office.

Yes,  just contact us via the “Contact Us” page, or click on the Facebook link, and we will reply. Please ensure you leave a return contact number.

Freight and Delivery (Shipping )– If your order is placed on a business day and payment received before 2.00pm Australian Western Standard Time (AWST)we will endeavour to post it same day, if unforeseen circumstances prevent same day postage, next business day guaranteed . We Use Australia Post for metropolitan and regional areas of Australia, please use the Australia Post Calculator below to estimate delivery times

– We send all items Standard Parcel Post, however you can select Express Post at the additional Cost. Please ensure when selecting package size you allow for protective bubble wrap for fragile items.
– You will receive a Tracking Number at time of purchase, please use the below link to track your delivery.

Maxi International will accept returns and provide a credit as outlined in our Trading Terms and Condition. Goods returned must be unopened and undamaged. The cost of returning goods will be the purchasers responsibility and refunds will be the cost of goods only. For any issues regarding returns please contact us to discuss.

Covid 19 Impact

Please be aware that we are experiencing shipping delays, and your order may take a little more time to reach you, please be patient and use your Aus Post Tracking Number to view delivery progress.

Stock availability from some of our suppliers is a little more limited and international delivery times are taking longer, please be assured that we are endeavouring to limit delays wherever possible. Most importantly Maxi International is taking additional hygiene measures in handling products to ensure we all remain safe and well.

For Perth Metropolitan Delivery we are offering “contact free” delivery, where your order will be left in a requested location and you will then receive phone contact informing that your product is available for collection.

If you have any questions about our products, just contact our team today!

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